Website Privacy Policy
Effective Date: 5/23/2026
This Privacy Policy describes how TalkTogether LLC (“Company,” “we,” “us,” and “our”) processes information about you in connection with our business. It outlines our practices regarding the collection, use, and disclosure of personal information that is provided to us via our website, talktogetherapp.com (the “Site”), or through the services we make available on or through the Site, such as intake forms, demo request forms, contact forms, the “Connect with a therapist” feature, and related informational and scheduling tools (collectively with the Site, the “Services”). This Privacy Policy does not apply to the TalkTogether platform (“Platform”) or any services accessed through it. The collection, use, and disclosure of information in connection with use of the Platform and related services by individuals (“Platform Users”) is addressed in the TalkTogether Platform Privacy Policy. For terms and conditions governing use of our Site, please visit https://talktogetherapp.com/terms-of-use.
Information Collection
We collect information to provide and improve the Services. This may include:
User-Provided Information: Information you voluntarily provide when you use the Services, such as your name, email address, phone number, practice or business name, city and state, your therapist’s name and email (if applicable), and any message content submitted through our intake form, demo request form, or contact form, or through other communications with us, including emails to support@talktogetherapp.com.
Automatically Collected Information: When you visit our Site, we and our service providers automatically collect certain usage and device data, which may include pages viewed, referring URL, entry and exit pages, time spent on pages, links clicked, approximate country or region (derived from IP address), IP address, device type, browser, operating system, language settings, and screen size. We use Google Analytics 4 (with IP anonymization) and WordPress.com Jetpack Stats for these purposes. Our website hosting and infrastructure provider, WordPress.com / Automattic, also collect server and security data, including IP address, user agent, request timestamps, request paths, and response codes, for purposes of content delivery, caching, DDoS protection, bot mitigation, rate limiting, and security monitoring. Additional detail on cookies and similar technologies is provided under “Cookies and Tracking Technologies” below.
Use of Information
We use the information collected to:
Operate, maintain, secure, and improve the Services;
Understand and analyze how you use the Services;
Communicate with you, either directly or through one of our partners, for customer service, updates, and other information related to the Services;
Send you newsletters, promotional materials, or other marketing communications, where you have opted in to receive them or as otherwise permitted by law;
Detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Use; and
Comply with our legal obligations, respond to lawful requests, and enforce our agreements.
Information Sharing and Disclosure
We do not sell your personal information for monetary consideration. However, we share certain online identifiers, device data, and pages-viewed information with advertising partners— Meta Platforms, LinkedIn, TikTok, and Google—for cross-context behavioral advertising, ad measurement, and audience-building purposes. California, Colorado, Connecticut, Virginia, and other state privacy laws treat this activity as “sharing” or “targeted advertising.” You have the right to opt out—see “Your Rights and Choices” below, click the “Do Not Sell or Share My Personal Information” link in our footer, or enable the Global Privacy Control signal in your browser. In addition, we may share information with third parties in the following ways:
With Your Consent: We will share information with third parties when we have your consent to do so.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, customer service, scheduling, and payment processing.
Legal Requirements: We may disclose information if required to do so by law or in response to a subpoena, court order, or other lawful request, or to protect the rights, property, or safety of the Company, our users, or others.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, information may be transferred or disclosed in connection with that transaction, subject to customary confidentiality protections.
De-Identified and Aggregated Data
We may aggregate, de-identify, or anonymize information we collect in accordance with applicable de-identification standards so that it no longer identifies or is reasonably linkable to any individual. Once data has been de-identified or aggregated, it is no longer considered personal information under applicable law. We may use, share, or license such de-identified or aggregated data with third parties for research, analytics, product development, and other commercial purposes without restriction.
Data Security
We take reasonable measures to protect the information that we collect from or about you from unauthorized access, use, or disclosure. These measures may include encryption, access controls, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Breach Notification
In the event of a security incident that results in unauthorized access to, acquisition of, or disclosure of personal information in our possession, we will notify affected individuals in accordance with applicable federal and state law. Notification will include a description of the incident, the categories of information involved, the steps we have taken or plan to take in response, and contact information for questions. Where required by law, we will also notify the applicable state attorney general or other regulatory authority. For more information about our breach notification practices related to the TalkTogether Platform, please refer to the TalkTogether Master Services Agreement and Client Consent.
Retention of Information
We retain the information we collect for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Collection of Information from Third Parties
We may receive information about you from third parties, such as our business partners, referring therapists or therapy clients, marketing partners, and analytics or hosting providers, to support our Services.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies (including web beacons, tracking pixels, software development kits, tags, scripts, and local storage) to operate the Site, understand how visitors use the Site, and (where applicable) measure marketing performance. Some of these technologies are provided by third parties, which means that information about your interaction with our Site may be transmitted to, and processed by, those third parties for the purposes described in this Policy and in their own privacy notices. By continuing to use our Site, by clicking “Accept” on any cookie banner we display, or by otherwise indicating your acceptance, you acknowledge and consent to our and our service providers’ use of cookies and tracking technologies as described in this Policy, including the transmission of information about your visit to the third parties identified below for the purposes described.
Categories of cookies and tracking technologies we use:
Strictly necessary technologies, required for the Site to function, including for security, fraud prevention, load balancing, and bot mitigation (for example, cookies set by our hosting and content-delivery providers). These cannot be disabled without affecting the operation of the Site.
Performance and analytics, to help us understand how visitors arrive at and use the Site. We use Google Analytics 4 (with IP anonymization) and WordPress.com Jetpack Stats. These technologies may collect information such as the pages you view, the time you spend on them, the links you click, the referring URL, your device characteristics, and an approximate location derived from your IP address.
Functionality, to allow the Site to remember preferences you set (for example, language, region, or accessibility options).
Marketing and advertising: We use the following third-party advertising technologies to measure marketing effectiveness, attribute conversions, and serve relevant ads on other sites and apps: Meta Pixel (Meta Platforms, Inc.), LinkedIn Insight Tag (LinkedIn Corporation), TikTok Pixel (TikTok Inc.), and Google Ads tag (Google LLC). These technologies may use cookies, web beacons, and similar identifiers to collect information about your interaction with our Site and other sites and apps you visit, and transmit that information to the corresponding advertising platform. California, Colorado, Connecticut, Virginia, and other state privacy laws treat this activity as “sharing personal information for cross-context behavioral advertising” or “targeted advertising.” You can opt out by (1) clicking “Do Not Sell or Share My Personal Information” in our footer, (2) enabling the Global Privacy Control signal in your browser—we honor it automatically, or (3) adjusting your ad preferences directly with each platform.
Embedded content: Our Site may embed content from third parties (for example, YouTube videos hosted via WordPress.com), which may set their own cookies and collect information about your interaction with that content. These third parties operate their content independently and have their own privacy practices.
Form, scheduling, and chat tools: We use third-party form, scheduling, and (if applicable) chat tools to allow visitors to contact us or book demos. These providers — WordPress.com Jetpack forms and Calendly — receive the information you choose to submit through those tools and may also set strictly-necessary cookies to operate them.
Third-party services that may receive data through the Site: WordPress.com / Automattic (hosting, security, content delivery, Jetpack Stats analytics, and Jetpack contact forms); Google LLC (Google Analytics 4, with IP anonymization; Google Ads conversion and remarketing tag); Meta Platforms, Inc. (Meta Pixel); LinkedIn Corporation (LinkedIn Insight Tag); TikTok Inc. (TikTok Pixel); Calendly LLC (demo-call scheduling); HubSpot, Inc. (customer relationship management and marketing email, when you submit a contact or demo-request form); Stripe, Inc. (payment processing on therapist signup pages); Resend / Amazon Web Services (transactional email delivery).
Session recording, replay, and screen-capture tools: We do not use session recording, replay, or screen-capture technologies on the Site.
How to manage cookies and tracking technologies. You can manage cookies through your browser settings, including by refusing cookies or being notified when a cookie is being set. You can also opt out of specific third-party analytics or advertising technologies through the mechanisms those providers offer (for example, the Google Analytics opt-out browser add-on). Disabling cookies may affect the functionality of our Site.
Browser signals. Most browsers offer a “Do Not Track” signal. Because no consistent industry standard for responding to those signals has emerged, we do not currently respond to Do Not Track signals. We do honor the Global Privacy Control (“GPC”) signal as an opt-out preference signal for sale and sharing of personal information, where applicable law requires us to do so.
Limits on monitoring and recording. Other than as described in this Privacy Policy and the cookie disclosures above, the Company does not monitor, intercept, record, or otherwise capture the contents of your communications with us through the Site. Our use of analytics, advertising, and similar tools is limited to the purposes described in this Policy and the third-party services we have identified. To the extent applicable law (including California Penal Code § 631, § 632.7, and § 638.51, and similar statutes in other states) requires consent for any collection or processing described in this Policy, you provide that consent by using the Site after being notified of these practices.
Protected Health Information (PHI)
We do not collect, store, or disclose protected health information (“PHI”), as that term is defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), through the Site. Collection and processing of audio recordings, transcripts, and related information through the TalkTogether application is addressed in the TalkTogether Platform Privacy Policy.
Children’s Privacy
Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from an individual under 18, we will take steps to delete such information promptly. If you believe that we have collected information from an individual under 18, please contact us at support@talktogetherapp.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy at https://talktogetherapp.com/privacy-policy with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@talktogetherapp.com.
U.S. STATES WITH ENHANCED PRIVACY REQUIREMENTS
Notice for All U.S. Consumers
This notice supplements the information contained in the Privacy Policy and applies solely to visitors, users, and others who reside in states within the U.S. with enhanced privacy notice requirements, such as California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (“user” or “you”), and who access the TalkTogether Site or Services.
Collection, use, and sharing of information
When you interact with the TalkTogether Site or Services, TalkTogether collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device, or household (“personal information” or “personal data”). Information about the categories of personal information we collect, the purposes for which your personal information is processed, and any sharing of your personal information can be found in the sections of the Privacy Policy titled “Information Collection,” “Use of Information,” “Information Sharing and Disclosure,” and “Cookies and Tracking Technologies.”
In the preceding twelve (12) months, TalkTogether has not sold personal information to third parties, including data aggregators, as it is against our policies. De-identified or aggregated data that can no longer reasonably identify an individual is not considered personal information and is not subject to this restriction. We have collected and disclosed only the categories of personal information described in the Information Collection and Use of Information sections.
Consumer Rights
If you are a resident of a state with enhanced rights related to the personal information we may process about you, you have certain rights:
Right to know about the personal information we collect and share
U.S. state laws may give you the right to request that we disclose the personal information we have collected about you over the past 12 months, which we only provide after we receive and validate your request. Once we receive and verify your request, we will disclose to you:
The categories of personal information we collected about you; the categories of personal information we have disclosed about you (if any); the categories of sources for the personal information we collected about you; our business or commercial purposes for collecting or selling that personal information; the categories of third parties with whom we share that personal information; and the specific items of personal information we collected about you.
Right of correction
You have the right to request correction of your personal information. After we receive and validate your request, we will correct your personal information, unless an exception applies.
Right of deletion
You have the right to request erasure of your personal information, subject to certain exceptions, such as when we have a legal obligation to retain the data in question. After we receive and verify your request, we will delete your personal information, as well as direct our service providers to delete your personal information unless an exception applies.
Right to limit use of sensitive personal information
If we collect or process sensitive personal information (as defined under California or other applicable state law), you may have the right to limit our use and disclosure of that information to the purposes permitted by applicable law. To exercise this right, please contact us at support@talktogetherapp.com.
Right to appeal
If we decline to take action on your request, you may have the right to appeal that decision. To submit an appeal, please contact us at support@talktogetherapp.com with the subject line “Privacy Rights Appeal.” We will respond to your appeal in accordance with applicable law.
Right to opt out of sale or sharing
We share your personal information with advertising partners (Meta Platforms, LinkedIn, TikTok, and Google) for cross-context behavioral advertising and targeted advertising as described in the “Cookies and Tracking Technologies” section above. We do not sell personal information for monetary consideration. You have the right to opt out of this sharing at any time. To exercise this right: (1) click “Do Not Sell or Share My Personal Information” in our website footer; (2) enable the Global Privacy Control (“GPC”) signal in your browser—we honor it automatically; or (3) email us at support@talktogetherapp.com. Opting out via any of these methods will disable our advertising technologies for your browser and prevent your information from being shared with advertising partners going forward.
How to make disclosure, access, correction, or deletion requests
If you reside in a state that provides for enhanced privacy rights, you can request disclosure, access to, correction, and/or deletion of your personal data as described above by submitting a verifiable consumer request to us via e-mail to support@talktogetherapp.com including the following information along with your request: your full name, company name (if applicable), address, e-mail address, and a phone number. We may request that you provide additional information if necessary to confirm your identity. This is for security purposes, and is required by law in some cases.
Only you, or a person registered with the appropriate mechanism associated with your state of residency that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You have the right to make a free request up to two times in any 12-month period. We will respond to all verified requests within 45 days of receiving your request, unless we request an extension. In the event that we reasonably require an extension in order to respond to your request, we will notify you within the initial 45-day period.
Non-discrimination
We do not discriminate against users who request to exercise their privacy rights. Unless an exception applies, this includes our promise not to: deny you goods or services; charge you different prices or rates for goods or services, including withholding discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Personal data sharing
We do not sell or rent your personal information collected through the Site. We only share your personal data with certain trusted service providers and partners so that we can provide and improve the Services and operate our business. We may de-identify or aggregate data so that it no longer identifies any individual, and such de-identified or aggregated data may be used and disclosed for any lawful purpose, including licensing to third parties. Whenever we share data with third-party service providers, we require that they use your information only for the purposes we have authorized, and for the limited reasons explained in this Privacy Policy. We also require these service providers to meet the same (or higher) data protection standards as we do.
Data transfers
We use industry-standard data protection measures to safeguard all international transfers of personal data through data protection agreements with our service providers.